North Yorkshire Business Systems are a local company here to support your home and business needs in IT.
Business Support Agreements
Our Business Support Agreements are designed to minimize down time, improve efficiency, and reduce the stress of IT within your business.
We proactively monitor your infrastructure to maximise its
performance and reduce downtime to a minimum.
From £15.95 Per Workstation Per Month
From £39.95 Per Server Per Month
prices exclude VAT
Our service provides you and your business with the following benefits;
- Guaranteed maximum 8 hour response time to a workstation problem being logged.
- Guaranteed maximum 4 hour response time to a server problem being logged.
- All labour charges, including the diagnosis and replacement of faulty hardware.
- Full software support for all workstations.
- Annual servicing of covered systems.
- Cover for all standard peripherals.
- Cover for networking - wired & wireless.
- Unlimited telephone support (Local rate 0845 373 2010).
- On-site & workshop servicing including a collect & return of faulty equipment.
- Support between the hours of 09:00 and 17:30 Monday to Friday, excluding Bank Holidays.
To sign up, please download, print and fill out the following;
The agreement form (Right click and choose "save as")
The direct debit form (Right click and choose "save as")
Once you have filled in these forms all you need to do is send them to us and we will do the rest.